Service Support

Hangzhou Shallow-Sea Technology Co., LTD.

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Support

Our service network distribution: Hangzhou, Beijing, Tianjin, Guangzhou, Qingdao, Lanzhou, Chongqing, etc.; after-sales service hotline: 0571-81956003

Fast on-site response

Qianhai Technology has set up a number of after-sales service outlets across the country. After receiving the user's fault notification, the regional sales manager and after-sales service engineer can respond within 2 hours; at the user's request, they can arrive at the site within 48 hours to carry out the equipment. Maintenance repairs.
Convenient consulting service

Qianhai Technology provides users with 24-hour technical assistance calls, answers the problems encountered by users in use, and timely proposes suggestions for solving problems for users.
Technology upgrade

During the whole life cycle of the product, Qianhai Technology can provide services such as free update and upgrade of related system software at the request of users.
Ongoing return visits and maintenance

Regular return visits to users every year to understand equipment operation, maintenance, etc.; answer users' questions about operation, analysis, application, etc., and at the same time pass on the latest technological progress at home and abroad to users in a timely manner.